PERSONAL INFORMATION DATA

Última revisión: Abril de 2018.

WHO IS THE DATA CONTROLLER IN CHARGE OF YOUR DATA?

Data controllers for the treatment of data are TRANSFER PEOPLE, S.L., NIF (tax identification number): B-92.941.053 whose registered address is located at PAGO CASTILLO ALTO, 25, 29780 NERJA (MÁLAGA). 

Contact info:

- Telephone: [+34] 615 763 349

- Email: info@transferpeople.com

Involved parties are informed that transferpeople.com has named a Data Protection Delegate to whose attention to any question relating to personal data processing can be brought. The party may contact the Data Protection Delegate by one of the following contact methods:
email:info@transferpeople.com, postal address: PAGO CASTILLO ALTO, 25, 29780 NERJA (MÁLAGA).
 

WHAT TYPE OF PERSONAL DATA DO WE COLLECT?

transferpeople.com may collect the following personal information from Web page Users at transferpeople.com through the relevant forms: name, email address, postal addressand telephone number when the User logs on to the Website, places an order, gets in touch with transferpeople.com, or takes part in promotions or surveys from transferpeople.com.

In addition, transferpeople.com collects all the relevant information from their browser on the WEB, and all interaction with the brand. 

All personal data gathered by transferpeople.com stem from the involved party, with the exception of contact data which can be supplied to us by friends or family members:

- For sending a cheque, present, or other gift.

 

FOR WHAT PURPOSES DO WE PROCESS PERSONAL DATA?

Involved parties’ personal data shall be processed for the following purposes, according to how it applies:

- For managing and enhancing online purchasing. We use the customer’s personal data to process and deliver his order, and to report back to him via email and/or SMS on the state of his order.

- To manage and send information on exclusive promotions, the latest novelties and personalized information adapted to their profile, interests, and needs as a customer via email.The sending of this information presupposes the creation of User profiles which comprise the use of personal data, his shopping history if he goes ahead with a purchase, as well as WEB browser information to assess certain aspects related to personal preferences with the aim of offering suitably profile- tailored personal business communications.

- Communication content, products and services will be personalized to the customer in accordance with his interests. 

- To manage the attentiveness service for when a given clothing product might be available on the WEB.

- To manage the attentiveness service for when a given clothing product might be available on the WEB.

 

HOW LONG DO WE HOLD THEDATA?

transferpeople.com will hold personal data for only as long as might be reasonably necessary, bearing in mind the need to provide answers to questions posed or to resolve problems, effect improvements, bring in services, and to comply with any legal requirements which may be in force. This means that personal data may be kept for a reasonable time period even after the involved party has ceased using the services of transferpeople.com, or stopped using the WEB.After this period, all personal data will be blocked on all transferpeople.com systems.

 

WHAT GIVES US THE RIGHT TO HANDLE THE DATA?

transferpeople.com relies on the following legitimate grounds to be able to process personal data:

Contract completion

The legal basis for processing the involved party’s personal data which have been gathered is for the completion of sales and purchase contracts. In this sense, the involved party is obliged to provide any data which may be necessary for its completion. In the event that this data is not supplied, it will not be possible to complete the sales/purchase contract.

Legal Obligations

The management and issuance of the sales invoice is based on the legal obligation held by transferpeople.com towards its clients.

Consent

In relation to the following aims, the legal basis for processing the involved party’s personal data shall be the same party’s consent, where the following services have been performed:

- Management of information dispatch on exclusive promotions, the latest novelties and personalized information adapted to the involved party’s profile.

- Management of the availability alerts service of products on the WEB.

- Management and issuance of the following supporting documentation: digitalticket and Tax-free. 

The involved party’s withdrawal of consent shall have no bearing on the completion of the contract agreed between the former and transferpeople.com.

Legitimate Interest

In relation to the following aims, the legal basis of the involved party’s personal data processing shall be the legitimate interests of transferpeople.com:

- Management of profiles for the dispatch of information on exclusive promotions, the latest novelties and personalized information adapted to the involved party’s profile. 

- The sending out of satisfaction surveys on products acquired or services used by transferpeople.com customers in order to request their opinion and to be able to improve them.

Our legitimate interest consists in being able to guarantee that our WEB remains secure, as well as to help transferpeople.com to understand the needs, expectations and satisfaction levels of our Users, and hence to be able to improve services, productsand brands. All these activities are carried out with the aim of improving customer satisfaction levels and ensuring a unique browser purchase experience.

 

TO WHICH RECIPIENTS MAY WE COMMUNICATE THE DATA?

The involved party’s personal data may be made available/ transferred to the following recipients: 

- Administrative and Public Bodies in cases where this may be required under fiscal or labor law, by the Social Security or any other relevant body.

- Businesses responsible for handling data, like franchise holders and suppliers who offer services to transferpeople.com (messaging services, communication relay businesses, etc.).

International data transfers may also take place on the premises of previously assigned / informed companies for which transferpeople.com shall use Contractual Clauses of a kind adapted for the European Commission and the Shield of Privacy of the EU / USA. As a guarantee for those countries not in receipt of an accreditation decision from the European Commission. In any event, third parties with whom certain personal data information is shared, shall have received prior accreditation for the adoption of technical and organizational measures suitable for the proper protection of the same.

Under no circumstances does transferpeople.com sell customer/ client data to third parties.

 

HOW DO WE PROTECT PERSONAL DATA? 

The WEB uses information security techniques such as firewalls, access control features and cryptographic mechanisms, all with the aim of avoiding unauthorized access to data and to guarantee the confidentiality of the same. To achieve these aims, the User accepts that transferpeople.com may obtain data for the purposes of the relevant authentication for access control.

In addition, any transaction carried out through transferpeople.com is also carried out via secured payment systems. Confidential payment data are issued directly in an encrypted form (SSL) to the relevant body.

transferpeople.com makes it known that it has adopted the technical and organizational measures necessary to guarantee the security and integrity of data of a personal nature being handled, as well as to avoid the loss, alteration, and/or access by third parties thereof.

  

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

The following are the rights which may be exercised via the info@transferpeople.com email address: 

In order to process the request, we will ask you to confirm your identity.

Access rights: you have the right to obtain confirmation over whether we at transferpeople.com are processing personal data that concerns you or not, as well as granting access to personal data which transferpeople.com has available from you.

Right to rectification: you have the right to ask transferpeople.com to amend personal data where this is incorrect or where this has been completed whilst remaining incomplete.

The right to deletion/ the right to oblivion: you may request us to delete your personal data when, amongst other reasons, the data is no longer necessary for the purposes for which they were gathered.

Right to limitation: you have the right to request limitations on data handling, in which case they will be retained solely for carrying out legal defenses or claims.

The right to portability: you have the right to receive personal data in a structured format, for common use and mechanical reading, and to transfer them to another data controller where data handling forms part of a consensual agreement or contract, and where these are carried out by automated means.

The right to opposition: you may oppose the personal data being made the subject of processing based on public or rightful interest and pursued by transferpeople.com, including the creation of profiles. In such a case transferpeople.com will refrain from processing data, except for rightful and imperative reasons, or for mounting a possible defense in claim cases.

Automatized individual decisions: you have the right not to be subject to a decision based solely on automatizedprocessing, including profile creation, which might entail legal action that may similarly impact significantly on both you and them. Nonetheless, it will not be possible to exercise such a right unless the decision proves necessary for entering into or concluding a contract between yourself and transferpeople.com; you are authorized to enter into rights applying to transferpeople.com, provided that you have put suitable measures in place to safeguard their rights, freedoms, and legitimate interests; or where it is based on their explicit consent.

The right to make claims: you have the right to make claims to the Spanish Data Protection Agency.

In order to process such a request, we may request you to confirm your identity.

 

USE OF OUR WEBSITE

The User undertakes to make an appropriate use of the Website content, being obliged to: (i) supply true and precise information on data demanded on the request order form, and also to keep them up to date each time you use the Web; (ii) not to engage in illicit or illegal activities contrary to good faith and public order;(iii) not to spread content or propaganda of a racist, xenophobic nature, or discriminatory on the basis of race, sex, ideology, religion, or which in any way undermines morals, public order, fundamental rights, public freedoms, honor, intimacy or privacy of third parties, or currently in force legislation generally; (iv) not to cause damage in the physical or logistical systems of the Web, to transferpeople.com suppliers or to third parties, nor to introduce or spread I.T. viruses into the network or into any other physical or logistical systems which may be liable to cause any of the previously mentioned damage; (v) not to use the Web content or information arising therefrom to issue publicity or send messages for any other commercial aims, nor to gather or store the personal data of third parties; (vi) not to try to access, or where applicable, use the email accounts of other users, or modify or alter their messages.

transferpeople.com reserves the right to make any amendments to its Website it sees fit without giving prior notice, thus being able to change, deleteor add both content and services it offers via the same, as well as the way in which these appear and are depicted and localized on their Portal.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual and industrial rights on the Website, and their contents, by way of illustration, images, sounds, audio, video, designs, text, graphics, logos, icons, color combinations,structure, buttons, as well as software, commercial names, trademarks, works, illustrations, photographs, industrial and commercial drawings, or other signs liable to industrial and commercial use are the property of, and under the ownership of transferpeople.com or third party holders of the same who have beenduly authorized for inclusion in the Web. 

Reproduction, distribution, and public communication, including the way they are made available either in whole or in part over the content of the Web, for commercial purposes, in any support form or by any technical means whatsoever, are expressly forbidden without the authorization of transferpeople.com. The User undertakes to respect the rights of intellectual and industrial property ownership held by transferpeople.com.

The User may avail himself of the Web and its contents for his own personal and private use. Any other use remains prohibited and shall require the prior written consent of transferpeople.com. The User should abstain from deleting, amending, bypassing or manipulating any protective device or security system which may have been installed on the Web..

 

RESPONSIBILITIES ARISING FROM WEB USE

transferpeople.com assumes no liability whatsoever under any circumstances, for any damages or losses of any nature which may occur; by way of illustration: errors or omissions in content, unavailability of the Portal, or the transmission of viruses or malicious or harmful software in the content, despite having adopted all necessary technological measures to avoid them.

It is possible that you may get redirected to content from third party Websites. Given that the service provider cannot control all Web content introduced by third parties onto its Website, this does not lead to any kind of responsibility in respected of aforementioned content. In any event, the service provider makes it known that he will go ahead with the immediate withdrawal of any content which may contravene national or international legislation, may corrupt morals, or public order, leading to the immediate withdrawal of redirection to the Website, with the content in question being brought to the attention of the relevant authorities.

transferpeople.com cannot be held liable for any stored information and content, by way of illustration, but not exclusively restricted, to forums, chats, blog creators, commentaries, social networks, or any other media outlet which allows third parties to publish content on the Web independently. Nonetheless, transferpeople.com places itself at the disposal of all users, authorities, and security forces, and actively collaborating in the withdrawal or where applicable, blocking of all content which may have a bearing on, or contravene national or international law, the rights of third parties, or public morals and order. In the event that the User deems there to be some Web content in existence which may be liable to being so classified, they are requested to notify transferpeople.com immediately, by email at info@transferpeople.com  

The Web has been checked and tested for proper functioning. Correct functioning can be guaranteed 24 hours a day /7 days a week throughout the year. Nevertheless, transferpeople.com does not discount the possibility that there may be certain programming errors in existence, or that instances of force majeure, or natural catastrophes or strikes or other similar circumstances which may happen which render Web access impossible. The introduction of hyperlinks with commercial aims in Web pages alien to transferpeople.com but which allow Web access without prior the consent of transferpeople.com. We accept no responsibility for the use or content of third-partyWeb pages which may be connected to transferpeople.com

 

USE OF COOKIES

WHAT ARE COOKIES AND HOW DO WE USE THEM?

transferpeople.com, either on its own account or that of a contracted third party carrying out gauging services, may use cookies when a user browses the Web. Cookies are files sent to the browser via a web server with the aim of registering the user’s activities whilst they are browsing.

The use of cookies makes it possible for the server to recognize the web browser used by the browser at the point it meets the Web, with the aim of making browsing simpler, granting access to previously registered users, and to areas, services, promotions and competitions reserved exclusively for them, and without them having to register every time they visit, by way of example. They are also used to gauge the audience and Web traffic and its outlines, and to monitor progress and the number of entries.

Guarantees on the use of cookies

Cookies usedon the Website are basically associated with anonymous Users and their computers, and do not feed personal data on Users.

Some cookies are used by third parties (i.e. Google) to supply transferpeople.com with data on the effectiveness of their promotions. Under no circumstances do cookies gather personal information which may reveal the identity of a specific User.

Cookies used on the Web only have a fleeting nature, with the sole aim of making their subsequent transfer more effective. No cookie used on the Web shall be in force for a period in excess of two years.

Users have the opportunity to configure their browser in such a way as to receive reports of cookie reception and to prevent their installation on their equipment.

The User exposes himself to not being able to access certain Web functions ifhe deletes or disables transferpeople.com cookies. 

In order to use the Web, it is not necessary for the Users to allow the installation of cookies without prejudice to the fact that it may be necessary for them to initiate a session as such for each service they may use which requires prior registration or session initiation.

 

WHAT TYPE OF COOKIES DO WE USE?

We use different types of cookies:

Technical cookies: these allow the user to browse the Web and to use functions such as shopping baskets.

Analysis cookies: transferpeople.com uses Google Analytic cookies in order to quantify the number of Users who visit the Web. These cookies allow the way Users browse the Web to be assessed and analyzed. This information allows transferpeople.com to continually improve their services and the shopping experience of their Web Users. For more information, please consult the privacy page on Google Analytics:  https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalization cookies: When the User is browsing or making Web purchases, the Website remembers his/her preferences (i.e., their location or language of choice). Thanks to these cookies, it is possible to offer a simpler browsing experience, one simplified and personalized to each individual User. 

Advertising cookies: These cookies are used to show relevant adverts to Users. In addition, they also place limits on how often each User views an advert, and therefore helps transferpeople.com to measure the effectiveness of their advertising campaigns. When browsing the Web, the User accepts that transferpeople.com are downloading this type of cookie onto their device, and carries out consultations with the User when he visits transferpeople.com Website in the future. 

  

WHAT HAPPENS WITH LINKS TO OTHER WEB PAGES?

The Web may contain links to other Websites, with different privacy policies to those of transferpeople.com. In this regard, transferpeople.com does not accept responsibility or practices from connected sites. transferpeople.com recommends Web Users to review the privacy policy of any Website to which they may be granted access by transferpeople.com  

 
HOW DO WE GATHER AND USE IP ADDRESSES?

Web services will be able to automatically detect the IP address and domain name used by Users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows subsequent data processing with the aim of obtaining uniquely statistical gauges which make known the number of visits made to the Web, the order in which they are made, the access point used, etc.

You may obtain more information on how to manage cookies in your browser via the following links: 

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es 

Internet Explorer: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10 

Apple Safari: http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&locale=en_US&q=cookies 

Mozilla Firefox: http://support.mozilla.org/es/search?esab=a&q=cookies 

Opera Browser: http://help.opera.com/Windows/11.50/es-ES/cookies.html